Postage Costs & Delivery information
Partytime ONLY OFFER DELIVERY WITHIN THE UK.
IMPORTANT - Partytime ONLY OFFER DELIVERY TO THE UK AND BFPO addresses.
Delivery within the UK & BFPO
Methods of Delivery Cost
Standard £3.95
UK Within 3-4 working (Mon-Fri only) days
Express UK £6.99
Guaranteed within 2 working days (Mon - Fri delivery only - please place your order before 2pm on Thursday for Monday delivery)
Super Express Next Day £7.99
UK (UK Mainland only excludes N.I) Guaranteed (Mon - Fri delivery only)(Only available on orders placed before 2pm Mon - Thurs)
Channel Isles, Isle of Man & BFPO £12.25
FREE DELIVERY on orders over £50
we'll automatically give you FREE STANDARD DELIVERY (excludes Channel Islands and BFPO deliveries) when your order value goes over £50 (excluding any additional discount or offer codes)
* Delivery times are in expected working days (Mon - Fri only).
We aim to pack and despatch your order within 24 hours. Most orders are despatched the same day.
You choose which delivery option you require at the check-out.
Example: 24 hours + Standard delivery (3-4 working days) = expect your parcel 4-5 working days from the day you place your order.
We use a number of delivery companies to ensure best value and aim to deliver your goods by the most appropriate method to suit your needs. All delivery times are based on their estimates and actual delivery could vary.
Please note: A signature may be required upon delivery and deliveries are made any time during the day up to 5.30pm.
If you have received a card from one of our carriers (because you were not at home to accept delivery) please contact them as soon as possible to arrange redelivery or pick-up from the depot to avoid the parcel being returned to us unnecessarily.
If there is nobody in to accept a delivery and no alternative instructions have been provided by the customer, a card will be left by the courier to inform you how you can collect your parcel or re-arrange delivery. It then becomes the recipient's responsibility to contact the relevant delivery company to arrange a suitable re-delivery date. We accept no liability if delivery is not made due to the recipient not being available. We therefore recommend sending your order to a work address if appropriate. All deliveries are made on normal working days (Mon-Fri).
Although we do our utmost to ensure your order arrives in perfect condition, if it does arrive damaged or in an unsatisfactory condition inform us and we will replace or refund.
We hold all products you see on our site in stock. On the odd occasion when we run out it might take a day or two for new stock to arrive. If this happens, we will wait until we can send you your complete order before we deliver. If, in waiting for new stock to appear, our delivery date appears to put your party at risk, we will contact you to discuss possible alternatives.
